Bounce List for Email

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    Asked on July 19, 2017 at 09:04 AM

    When an email goes to your bounce list, isn't there a way to be notified about it. I have a client who has not been getting any emails. I went in and their email was on your bounce list. How would I ever know that? Kind of defeats the whole online form fill option, doesn't it?

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    Answered on July 19, 2017 at 12:02 PM

    Unfortunately, there is no current option in Jotform that will allow you to get a notification once one of your clients/user emails was not successfully sent or if the email was added to our bounce list. However, you can still monitor your forms mail logs on the Email History page of your account. To access Email History, you can check this guide: How to View All Your Form Email History.