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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is there no more space on my form

    Asked by 38thAnnualFamilyReunion on July 19, 2017 at 01:39 PM

    I deleted all submissions and it still says I am out of space. I don't understand

     

     

    Page URL:
    https://form.jotform.us/71708097684165

  • Profile Image
    JotForm Support

    Answered by John_Benson on July 19, 2017 at 02:53 PM

    Hi,

    You have reached the monthly Payment Submission limit. For the Free Account, you only have 10 Payment Submissions limit.

    To increase your Payment Submission limit, please upgrade your account. Here's a guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    You can also wait for our monthly limit reset every first day of the month if you have decided not to upgrade your account.

    I hope that helps.