Our form is not showing up properly on our website

  • amled
    Asked on July 19, 2017 at 2:57 PM

    Hi there.

     

    The owner of our company has put a jotform for our contact us. And for some reason it's not displaying properly and I'm not well versed enough in CSS to know what to do.

     

    I've attached what it should look like. This is what it currently looks like on Chrome and Edge.

     

    Our form is not showing up properly on our website Image 1 Screenshot 20

     

    I'm not sure what to do and I'd love some advice.

     

    Thank you.

    Jotform Thread 1203441 Screenshot
  • Welvin Support Team Lead
    Replied on July 19, 2017 at 4:06 PM

    The whole form is showing up on the page, but if the issue persists, I would suggest re-embedding the form using our iframe method (https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code).

    Our form is not showing up properly on our website Image 1 Screenshot 30

    The iframe allows you to control the form height. Just adjust the height value if necessary. See image for the height value:

    Our form is not showing up properly on our website Image 2 Screenshot 41