- HippieBoyAsked on July 20, 2017 at 02:14 PM
Hello! One of my customers is all in a panic because messages from her website aren't going through. Sure enough, I went to her site - www.leadershipsiouxland.org - and the contact form gets stuck at "Please Wait" and never sends the info through...
I switched the reCaptcha from default to Google, hoping for some reason that may shake things up, but it didn't.
Does anyone have any insight as to what may be happening?
- JotForm SupportdavidAnswered on July 20, 2017 at 03:29 PM
It looks like the form is embedded using the wordpress plugin, this is the likely culprit.
Try replacing the plugin embedded form with the form iframe code instead:
This should resolve the issue.
- HippieBoyAnswered on July 20, 2017 at 06:20 PM
THANK YOU! At first blush it seems to work peachy now... If I have any more issues I'll be sure to holler, but it looks like this was the culprit!
- JotForm SupportKiranAnswered on July 20, 2017 at 10:41 PM
Glad to see that the issue is now resolved. You can always get in touch with us by opening a new thread if you have any other issues with the forms.
Thank you for using JotForm!