How to disable SSL

  • Profile Image
    marvinmarcaba
    Asked on July 21, 2017 at 01:05 AM

    i am receiving an error form over quota, Please help in disabling SSL on my form please

  • Profile Image
    Charlie
    Answered on July 21, 2017 at 04:18 AM

    Hi,

    Your submission count did not seem to reset properly. You received an over quota message because your number of submissions for this month exceeded 100 submissions which is the limit for the "Free" plan, however, the count was incorrect on your end. We have reset it now and your form should be working again.

    Note that SSL is enabled when you use the protocol HTTPS on the form URL. We do not advise that you remove or change this protocol as this is another layer for security. 

    To learn more about account usage and limits, please check this guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    To under the difference of each plan, please do check our pricing page here: https://www.jotform.com/pricing

    Let us know if you have any questions about this.