Updating inventory prices don't hold in place.

I have been provided a clone of a form inventory that I need to customize selection and prices to my market.  When I edit prices, or remove unavailable inventory, wait long enough to see the "saved caption at the top of the screen" before I close the window list.

I log out of account, wait several minutes then go to the form on both our website and mobile application.  NONE of the changes are present!

I use Crap Cleaner at the end of everyday, so temp files, cache, history and cookies are not the problem.

What do I do?  Do I have to recreate the inventory list myself instead of revising a clone?

What is the form you are working on? It appears like you only have one form in your account: http://www.jotform.us/form/71945548013155 

This form does not have the inventory widget: https://widgets.jotform.com/widget/inventory 

However, it has a payment fields with some products setup in it:

Are those the products you are trying to update? Simply click on their edit icon, and make sure to click on save when you finish editing:

Also, you may try clearing cache of your form, before editing it: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

Thank you for your reply, which offers the steps that I have already gone through. As I mentioned in my inquiry, I am working with a “clone”, so when you mention that it doesn’t have the inventory widget is new/unknown information to me. I appreciate you pointing out the missing element.

While attempting to update my data/inventory/product, I do see the images you offer and have executed each step judicially. I’m sorry to report, these steps don’t solve the problem. As it should happen, I did find the answer. In my particular case (and not the general audience) I have to disable/dis-engage the forms before I make my changes to information. Doing so, will in fact save/keep and ultimately display the revised information after I have saved the work, AND THEN enabled/re-engage the form. Upon visiting my website and app, I saw my revised information.

Thank you all for your precious time and help.


...

Are you saying that you did find the answer to solve the problem you were experiencing? If that is correct, please confirm.

That is correct.

...