Why am I seeing a message, You're out of space - Upgrade Now

  • shmca
    Asked on July 24, 2017 at 3:27 AM
    I have just downgraded back to the Free version as I do not anticipate having more than 10 payers per month.  On the top of the form it states “You are out of space.”  Is there a reason for this?
  • Support_Management Jotform Support
    Replied on July 24, 2017 at 3:55 AM

    Your current usage shows you are currently at 17 payment submissions for the month of July.

    Why am I seeing a message, Youre out of space Upgrade Now Image 1 Screenshot 20

    That's the reason why you're getting the "You're out of space - Upgrade Now" message on your account. This counter will reset back to 0 on the 1st day of each month. You can monitor your usage on your Account's Usage page. For more info on account limits imposed, kindly review the article that I'm linking below.

    Complete guide: Understanding-Your-Account-Usage-and-Limits