What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I access my invoice?

    Asked by Arryn Hall  on July 24, 2017 at 02:55 PM

    I upgraded to Bronze today and now I can't access my invoices. 

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    JotForm Support

    Answered by jonathan on July 24, 2017 at 04:24 PM

    You need to log in to your account Jamesarrynhall  first. Try it here https://www.jotform.com/login

    Then you can now review your payment invoice in the Billing section https://www.jotform.com/myaccount/billing

    Let us know if issue remains.