The submit button cannot be displayed on mobile

  • Profile Image
    auguriant
    Asked on July 25, 2017 at 02:54 AM

    Hello there, 

    I created a form then I embeded it to my website. On pc it shows without a problem. But when on mobile the submit button is not visible and seems out of field. I deleted some of the fields thinking it is a length problem but it is not fixed. What should I do?

  • Profile Image
    amy
    Answered on July 25, 2017 at 09:02 AM

    When I check your form on the direct link, the submit button can be displayed without any problem.

    This means, there is a problem with your embed method. I would like to recommend you to use the iFrame method in order to embed your form. Please check our user guide: Getting the form iFrame code

    This should solve the problem. If your problem persists, please let us know.

  • Profile Image
    auguriant
    Answered on July 25, 2017 at 09:16 AM

    I tried the iframe method now but it's still the same. I've cleared the cache on 3 different phones and also chrome in mobile and tablet mode. Direct link works without a problem. But i need it to work on my website.

  • Profile Image
    BDAVID
    Answered on July 25, 2017 at 12:37 PM

    Please try injecting the following CSS code inside the webpage where you have embedded your form:

    <style type="text/css">

    @media only screen and (max-width: 480px) {

    #JotFormIFrame-71983209688977{

        height: 100% !Important;

    }

    }

    </style>

    Result: