Email Address

  • jasonatwaggn
    Asked on July 25, 2017 at 11:05 AM

    Good Day,

    When I logged into my account I was notified that my email is on your "bounce" list. My current email address is jason@waggn.org and this is a business email. I am not sure why this is the case, but I would appreciate your help in resolving this issue. Please Advise,

     

    Cheers,

    Jason

  • John_Benson
    Replied on July 25, 2017 at 1:16 PM

    The email address jason@waggn.org has landed on our bounce list. I have removed it from the said bounce list. To prevent bouncing issue, please follow this guide: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

    Email Address Image 1 Screenshot 20

    I hope that helps. If the issue persists, let us know so we can investigate it further.

     

  • John_Benson
    Replied on July 25, 2017 at 1:17 PM

    The email address jason@waggn.org has landed on our bounce list. I have removed it from the said bounce list. To prevent bouncing issue, please follow this guide: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

    Email Address Image 1 Screenshot 20

    I hope that helps. If the issue persists, let us know so we can investigate it further.