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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email Address

    Asked by jasonatwaggn on July 25, 2017 at 11:05 AM

    Good Day,

    When I logged into my account I was notified that my email is on your "bounce" list. My current email address is jason@waggn.org and this is a business email. I am not sure why this is the case, but I would appreciate your help in resolving this issue. Please Advise,

     

    Cheers,

    Jason

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    JotForm Support

    Answered by John_Benson on July 25, 2017 at 01:16 PM

    The email address jason@waggn.org has landed on our bounce list. I have removed it from the said bounce list. To prevent bouncing issue, please follow this guide: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

    I hope that helps. If the issue persists, let us know so we can investigate it further.

     

  • Profile Image
    JotForm Support

    Answered by John_Benson on July 25, 2017 at 01:17 PM

    The email address jason@waggn.org has landed on our bounce list. I have removed it from the said bounce list. To prevent bouncing issue, please follow this guide: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

    I hope that helps. If the issue persists, let us know so we can investigate it further.