What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Looking for more plan details

    Asked by Katie  on July 25, 2017 at 09:18 PM

    I'm doing research for an organization looking for a solution to embed surveys on their website. Can you tell me which of your plans would offer an embedded form option with no Jotform branding on it? Also, how many users can be associated with an account? Does that change based on the plan as well? Thanks!

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    JotForm Support

    Answered by John_Benson on July 26, 2017 at 02:01 AM

    You can disable the JotForm Branding if you subscribed to any of our paid plans. To upgrade your account, please follow this guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    If you're referring to the number of Sub-user per plan. Here's the pricing page screenshot:

    For the Free user, you can have 1 Sub-user to your account.
    For the Bronze plan, you can have up to 3 Sub-user to your account.
    For the Silver plan, you can have up to 10 Sub-user to your account.
    For the Gold plan, up to 100 Sub-user.

    Please signup for a Free account so you can manage your forms properly. To get familiarize with our Form Builder, please check this guide: https://www.jotform.com/help/2-How-to-Create-Your-First-Web-Form

    I hope that helps. If you need further assistance, please let us know.