What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does this pass accessibility compliance?

    Asked by Jessica Mann  on July 27, 2017 at 05:03 PM


    I was wondering if this product meet accessibility requirements or if there were additional things could be done to make the form compliant. 


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    JotForm Support

    Answered by Kevin_G on July 27, 2017 at 06:26 PM

    Could you please provide us which requirements you would like to have with JotForm forms? 

    We will be glad to help you. 

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    Answered by Jessica Mann  on July 28, 2017 at 02:43 PM

    We would need it to pass the IITAA at a minimum

    * IITAA Guidelines
    * Illinois Department of Human Services HTML Accessibility Resources
    Jessica Mann
    Assistant Director for Web Communications
    University Communications and Marketing
    Southern Illinois University
    1220 Douglas Carbondale, IL 62901 M/C 6819
    618 | 453-8734, Fax: 618 | 453-1445
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    JotForm Support

    Answered by Mike on July 28, 2017 at 04:23 PM

    We are not certified for WCAG 1.0 or WCAG 2.0, so we cannot guarantee that created forms will pass all the accessibility tests.

    For best accessibility results my suggestion is to use basic fields (Short Text Entry, Long Text Entry, Dropdown, Number) and keep the forms simple.

    Thank you.

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    Answered by Sarah W  on August 16, 2017 at 05:11 PM

    Based on the response from July 2017 do you plan to do a VPAT.  The VPAT doesn't guarantee your accessible it helps us that want to use your product to see what is lacking to determine if we can accept that risk and allows you to see what needs to be fixed in your next updates. 

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    JotForm Support

    Answered by Kevin_G on August 16, 2017 at 06:34 PM

    As far as I know JotForm does not provide any VPAT document; however, if you would require it, please let us know through a new thread, we will be glad to forward your request to our second level.