What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Autoresponder is not working!

    Asked by usksg on July 28, 2017 at 10:56 AM

    What the hell is going on?! I set the autoresponder with all the appropriate details but it just refuses to work!

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    JotForm Support

    Answered by BDAVID on July 28, 2017 at 01:16 PM

    Would you allow us to do a real submission on your form to properly test the autoresponder.

    Just to let you know, the autoresponder is sent to the email address that is inputted in your "Email" form field, because it is meant to be sent to the person who submits the form.

    If you need to setup a notification that is sent to your email address each time your form is submitted, please check this guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications