What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    can I use a web address that I have purchased instead of 'bit.ly'?

    Asked by adtgiveaway on July 28, 2017 at 05:35 PM
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    JotForm Support

    Answered by aubreybourke on July 28, 2017 at 05:52 PM

    You have a couple of options:-


    #1. You can use a purchased domain name:

    How to use Custom Domains with Jotform 

    You would need to login to the admin panel to the site you purchased the domain from. And setup a CNAME record to point your domain name to jotform.


    #2. Or, you can use a custom URL:

    How to Create a Custom URL of a Form?

    This approach is much easier and also free.