What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Preview and Actual Embedded Form looks different

    Asked by leemcintyre on July 29, 2017 at 06:13 AM

    Hello Jotform

    I have an issue with your preview mode. In preview mode my form looks really great suddenly when I embed it in instapage it looks so off. The back and next buttons become gigantic and aligned to the extreme left. We are looking for a multi step form solution for our business but unfortunately we cannot use this if the embedded version looks so ugly.

    My form is:

    https://www.jotform.com/build/72091053328451

     

    Once embedded it looks like this:

    http://jotform1.pagedemo.co/

    Page URL:
    http://jotform1.pagedemo.co/

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    JotForm Support

    Answered by Mike_G on July 29, 2017 at 10:16 AM

    We would like to apologize for any inconvenience. I have checked the website you shared with us and after inspecting I see that you have used the iframe embed code of your form to embed the form on your website. As there might be a conflict between the script on your website and the script on the form, may I suggest you try removing the script part of the iframe code that is embedded on your website and see if that would make any difference, please?

    We will wait for your response.