Submit button says "Please wait..."

This issue has been recurring for us...another customer complained today and we have received no submissions through our form for the past 2 months although a JotForm troubleshooter was able to submit.  http://www.onecoolearth.org/volunteer.html

I did a test submission and I was not able to replicate the issue. My submission was successful see the screenshot of the Thank You page below:

If the issue persists, please try embedding the form using the iFrame Method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

Let us know how it goes. Thank you.

Thanks for the quick response.  I see you used "Returning Volunteer" as your test case.  Can you use "New Volunteer"?  That seems to be the form criteria that triggers the failure.  

Also, I updated our page to use the embedded iFrame option, but the problem persists.

Thank you!

Greg

I was able to reproduce the issue on your form, but it worked fine on a cloned version.

There is a chance that something is wrong with integration settings. I would like to suggest removing the integrations one by one while testing the form to troubleshoot this further.

After an hour of troubleshooting I narrowed it down to the Ticket Purchases widget.  For some reason, if any of these widgets were selected in the form, the form would not submit, even after I had deleted all integrations and email notifications/responses.  I simply replaced the Ticket Purchases widget with simple Multiple Choice checkboxes and the problem has been resolved!

Thanks,
Greg