- IMMTAsked on August 01, 2017 at 03:41 AM
I have a multilingual from (English and Spanish (Latin America)). I am trying to load the Spanish version of the form using the URL parameter ?language=es. This appears to be buggy - the language selector shows that Spanish is selected, however the form is still displaying in English. This is visible here:
If the language is selected manually back to English and then Spanish using the icon, the language change works as expected.
Please advise how to load a language through URL parameters only.
- JotForm SupportJim_RAnswered on August 01, 2017 at 04:50 AM
Can you try using this URL instead to change the language of the form using URL parameters?
Open the link from your end and let us know if that doesn't translate it to Spanish.
- IMMTAnswered on August 01, 2017 at 08:26 PM
This doesn't work for me (no translation, icon still shows English selected).
- JotForm SupportJim_RAnswered on August 01, 2017 at 09:54 PM
Hmm, this is odd. The link appears to be working from my end. Regardless if I use jotform.com or jotformpro.com, the ?lang=es URL parameter works as intended. Here's how I see it from my perspective:
Can you please give it another try? I cleared your Form Cache just in case.
Related guide: How-to-Clear-Your-Form-Cache
From your end, try clearing your browser's cache and cookies to see if that will help.
- IMMTAnswered on August 01, 2017 at 10:02 PM
Thanks for the video - this is very strange. I've cleared my browser cache and cookies, and tried in both a normal and incognito window. The result is the same - English language with 'lang=es' and English language with the Spanish icon selected with 'language=es'.
- JotForm SupportBJoannaAnswered on August 02, 2017 at 03:18 AM
The ?lang=es URL parameter is also not working on my end. I assume that when my colleague tested the link, the form was previously set to Spanish (Latin America) of his end and because of that correct language was loaded.
The ?lang=es URL parameter is for the forms that are translated so Español.
Considering that you translated the form to 'Spanish (Latin America)' please try with the URL parameter ?language=es-419.
Hope this helps to solve the issue.
- IMMTAnswered on August 02, 2017 at 04:01 AM
Thank you - ?language=es-419 worked perfectly.
- JotForm SupportBJoannaAnswered on August 02, 2017 at 04:38 AM
Feel free to contact us if you have any other questions or issues.