Is your service compliant with current and upcoming ADA guidelines/requirements?

Update (December 10, 2019): JotForm Accessible Forms are available.

We are excited to announce JotForm Accessible Forms. Now you can create Section 508 and WCAG 2.1 Level A and Level AA compliant forms.

Here is our detailed user guide: How Can I Make My Forms Accessible.

You can also check JotForm Accessible Forms to learn more about our accessibility features.

Can  you please provide more details. Were you perhaps referring to the similar thing on this discussion thread

https://www.jotform.com/answers/1044646-Is-Jotform-compliant-with-with-WCAG-2-0-Section-508-and-the-Equality-Act-2010 

Yes, this is the same issue. We are an institution of higher education. With the new law going into effect in January, 2018, we have to make sure that all third party vendors as well as our hosted information are ADA compliant. When I put forms I have created on your site into a compliance check website http://wave.webaim.org I get several errors related to multiple lablels associated with a field. Does your company, which serves thousands of clients in the United States plan to get this service in compliance with the federal law before it is enacted in January, 2018? If so, is there a statement to that effect for our records?

JotForm is not currently ADA (Americans with Disabilities Act) compliant but our Marketing team is already working on it. We will let you know once we have an update or any news about this compliance. 

UPDATE: We are now supporting accessible forms.

We're happy to announce to you that JotForm now lets you create forms that are Section 508 and WCAG 2.1 Level A and AA compliant!

To make your form accessible, open it on the form builder, then go to:

1) Settings

2) Click on the Form Settings.

3) Click on the Show More Options.

4) Switch the Form Accessibility option to Enabled.

Our form builder will then analyze your form. If any accessibility issues are detected, warn you on the aspects that should be fixed to make the form accessible.

After that, all you need to do is adjust the form to address detected issues if there are any until all of the issues are resolved.

Also, please note that if your form is created in the old(Legacy) layout, you will see an Accessibility Enhancer Widget added to your form. This widget will automatically make your classic form more accessible, by improving the appearance of form validation warnings, and also adds ARIA(Accessible Rich Internet Applications Suite) attributes to your form. This widget is not needed for Card Layout forms. You may optionally consider selecting one of the ready-to-use accessible form themes. They are marked with a little human body icon in Form Designer.

For more information on how to use the Accessible Forms option, you can check out this guide.

If you require any further assistance feel free to contact us!