File not found error when creating a template for Box integration

  • IN8
    Asked on August 2, 2017 at 8:46 PM

    Hello

    I tried to integrate Box. JotForm told me to create template for the account, but when I clicked on it, the page said 'File Not Found' (screenshots below). I couldn't find help on Box Help, please advise.File not found error when creating a template for Box integration Image 1 Screenshot 30File not found error when creating a template for Box integration Image 2 Screenshot 41

    Jotform Thread 1214493 Screenshot
  • Kiran Support Team Lead
    Replied on August 3, 2017 at 12:23 AM

    I am not sure which template you are referring to. In order to integrate your Box account with your JotForm, please follow the steps provided in the guide below:

    https://www.jotform.com/help/349-How-to-Integrate-JotForm-with-Box

    Hope this information helps! Let us know if you are referring something different. We will be happy to assist. 

  • IN8
    Replied on August 3, 2017 at 12:37 AM

    Ah, thank you Kiran. Turns out you don't need to enable metadata through the hyperlink, you just click on Authenicate. The metadata link confused me. All cleared up.

     

    Please note that I have sent other queries to Support through private message. I look forward to the reply.

     

    Thanks agian

  • Kiran Support Team Lead
    Replied on August 3, 2017 at 2:11 AM

    Great! Glad to see that the issue is now resolved for you. The other threads shall be answered as soon as they are assigned to one of our support team members.

     Please do not hesitate to get back to us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!