File not found error when creating a template for Box integration

  • Profile Image
    IN8
    Asked on August 02, 2017 at 08:46 PM

    Hello

    I tried to integrate Box. JotForm told me to create template for the account, but when I clicked on it, the page said 'File Not Found' (screenshots below). I couldn't find help on Box Help, please advise.

  • Profile Image
    Kiran
    Answered on August 03, 2017 at 12:23 AM

    I am not sure which template you are referring to. In order to integrate your Box account with your JotForm, please follow the steps provided in the guide below:

    https://www.jotform.com/help/349-How-to-Integrate-JotForm-with-Box

    Hope this information helps! Let us know if you are referring something different. We will be happy to assist. 

  • Profile Image
    IN8
    Answered on August 03, 2017 at 12:37 AM

    Ah, thank you Kiran. Turns out you don't need to enable metadata through the hyperlink, you just click on Authenicate. The metadata link confused me. All cleared up.

     

    Please note that I have sent other queries to Support through private message. I look forward to the reply.

     

    Thanks agian

  • Profile Image
    Kiran
    Answered on August 03, 2017 at 02:11 AM

    Great! Glad to see that the issue is now resolved for you. The other threads shall be answered as soon as they are assigned to one of our support team members.

     Please do not hesitate to get back to us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!