Unable to submit form, it says "Please wait..."

  • FashionforGood
    Asked on August 3, 2017 at 7:57 AM

    I have embedded it into my website here https://fashionforgood.com/our_news/interested-in-becoming-a-host-at-fashion-for-good/

     

    As far as I can tell everything is turned on so not sure why it is not going to the success page?

    Jotform Thread 1214808 Screenshot
  • Kevin Support Team Lead
    Replied on August 3, 2017 at 12:05 PM

    I have checked the webpage you shared and it gives a not found error: 

    Unable to submit form, it says Please wait Screenshot 20

    I would recommend you to embed your form using the iFrame code, this guide will help you getting it: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    If the issue persists, please let us know so we can check your webpage. 

     

  • FashionforGood
    Replied on August 3, 2017 at 12:44 PM
    Hey that is because I've disabled the page while the form isn't working for me - I get the same problem while I test it on jotform so I don't think it's an iframe issue!
    Sent from my iPhone
    ...
  • David JotForm Support Manager
    Replied on August 3, 2017 at 2:04 PM

    I have filled and submitted your for without an issue through its direct link: https://form.jotformeu.com/72124527844356 

    Unable to submit form, it says Please wait Screenshot 20

    Please try again. And also, try embedding your form using the Iframe code. Let us know if you need more help.

  • FashionforGood
    Replied on August 4, 2017 at 4:44 AM
    It still wasn’t working for me but putting it in as an iframe seems to have fixed the problem!!
    Thanks ☺
    [cid:image001.png@01D30D0B.77036970]
    Nicola Mitchell
    Social Media Marketeer
    Email: nicola.mitchell@fashionforgood.com
    Mobile: +31 614 910 966
    Visiting address: Rokin 102, 1012 KZ Amsterdam
    Postal address & deliveries: Watersteeg 3, 1012 NV Amsterdam
    ...
  • Charlie
    Replied on August 4, 2017 at 6:32 AM

    I presume you have already fixed the issue using the iFrame embed code

    Feel free to open a new thread here in the forum if you encounter any problems again.

    Cheers!