Email Notification: Fields names in email notification do not match with fields in form

  • GroupsupportBAT
    Asked on August 3, 2017 at 9:50 AM

    Goo day 

    We seem to have a problem with the emails we receive once a Bookatable Complex Offer Setup Form - Bella Italia form is submitted.

     

    The following fields convert:

     

    Marketing End Date to Marketing Start Date

    Dining Start Date to Marketing Start Date

    Dining End Date to Dining Start Date

     

    This is not the text on the online form but it is how is appears once we receive the email submission.

     

    This is very confusing for our internal team so setup and is creating errors.

     

    Please let us know how this can be resolved?

     

    Kind regards

    Sarah 

     

    Jotform Thread 1214868 Screenshot
  • Chriistian Jotform Support
    Replied on August 3, 2017 at 1:07 PM

    The issue was because of how your email notification was set. To correct, edit your email notification as follows:

    Email Notification: Fields names in email notification do not match with fields in form Image 1 Screenshot 30

     

    Email Notification: Fields names in email notification do not match with fields in form Image 2 Screenshot 41

     

    Please see Setting Up Email Notifications for more information.