- DLAFormsAsked on August 04, 2017 at 02:15 PM
When a person registers for our event using our form at https://form.jotform.us/DLAForms/conference-information--registratio they are not getting the confirmation email that we created, the confirmation email we created is at https://www.jotform.com/build/71084397041152/settings/emails
What they are getting is this (see below) which is missing all of the hotel reservation, cancellation info, etc
Can you help me fix this so that hotel reservation, cancellation, etc info is showing at the bottom of their email confirmation message?
Conference Information & Registration
Lifeline of Ohio
Street Address: 770 Kinnear Rd.
State / Province: Ohio
Postal / Zip Code: 43212
Emergency Contact Name
Emergency Contact--Relationship to Attendee
Emergency Contact Phone Number
I am a First Time Attendee
For First Time Attendees Only - I will attend the Newcomer Orientation Tuesday, October 24, 8:30-11:15am (breakfast included)
Your State Team
I will attend the 25th Anniversary Celebration--Reception, Dinner & Program, Wednesday, October 25, 5:45-9:30pm (included with the registration fee)
I will bring a guest to the 25th Anniversary Celebration--Reception, Dinner & Program. Cost per guest is $165 and will be added to your cart at check out. There are a limited number of seats available for this event.
Choose Your Dinner Entree
I have dietary restrictions, (i.e. gluten-free, kosher, vegan, vegetarian). DLA will make every effort to accommodate special requests when notified in advance.
I would like to do a 30-minute tour of United Network for Organ Sharing's National Donor Memorial and their Organ Center.
Tour Options: Select a date and time from the options below. Tours are limited to 8 guests per option. Transportation to and from UNOS is provided by the Omni Richmond Hotel. An additional 30 minutes has been added to the tour time for transportation to and from UNOS.
Tuesday, October 24, 5:45-6:45pm
Full Registration Fee (Amount: 595.00 USD, Quantity: 1) Total: $595.00 Transaction ID: 40233299199 Authorization Code: 086559
770 Kinnear Rd.
- JotForm SupportBJoannaAnswered on August 04, 2017 at 03:40 PM
I tested your form, but I was not able to replicate mentioned issue. Additional info that you added to your Autoresponder email is shown in the email that I received.
Were you able to resolve this issue?
You can also check email logs on your account.
Let us know if the issue still persists on your end.