Emails for orders not coming through

Hello! We are not getting emails sent to us when someone places an order, can you please help us fix this. Thanks!

You were not receiving email notifications, because your email address was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List  

Please check if there is one of our email notifications in your spam folder, and mark it as NOT SPAM if you find it there. Also, whitelist our domain names and sending IP addresses within your email service provider: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses 

Open a new thread if you need anything else, we will be glad to assist you.