The jotform that i created doesnt show the entire form on a mobile device website (android). on iOS the entire form shows up properly.

  • bethesdait
    Asked on August 10, 2017 at 7:50 PM

    I am using Adobe Muse for our website and embedded the html code code on our website

  • liyam
    Replied on August 10, 2017 at 9:26 PM

    I tried using an iOS device as well as an Android but none of them were able to show the full form on my end. Can you please try using the iFrame code instead and see if this addresses the issue at hand? 

    Here is a guide just in case you need to know how to get your form's iFrame code source: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Thanks.

  • bethesdait
    Replied on August 11, 2017 at 12:43 PM
    Good morning, I actually had to remove our logo, then it worked properly.
    Glen Schroeder-IT Manager
    Bethesda Christian Association
    Abbotsford, B.C.
    Work: 604-850-6604 Cell: 604-835-0752
    Email: BethesdaIT@BethesdaBC.com
    [cid:image002.jpg@01D137DE.56D804C0]
    ...
  • BJoanna
    Replied on August 11, 2017 at 12:55 PM

    We are glad to hear that you were able to resolve your issue. 

    If you want to add a logo to your form, you can also use the Image field. 

    The jotform that i created doesnt show the entire form on a mobile device website (android) Screenshot 20