No email response when test submitted the form

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    kimberly257
    Asked on August 13, 2017 at 07:45 PM

    hello, 

    i previewed my muse site in the chrome browser, i went through the form and submitted it. i do not have an email with my responses? why?

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    jonathan
    Answered on August 13, 2017 at 09:00 PM

    You have to submit the form in actual to be able to receive the test message in the Recipient Email used in the form.

    If you were only using the Test Email button in the email template, the test message will only be sent to your account email.

    Please refer also to our user guide: 

    How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address