Form not showing up on ipad or phone

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    ondemandpolos
    Asked on August 14, 2017 at 03:10 PM

    Hi, can you help me please for some reason the form does not show up on ipad or iphone. I've tried everything I can think of. 

     

    thanks

     

  • Profile Image
    Kiran
    Answered on August 14, 2017 at 03:39 PM

    I have checked your website and see that the form is not being displayed correctly on iPad. I notice that you are using Wix platform for your website and the form is embedded using iframe embed code. Could you try embedding the form using the direct link instead of using iframe embed code? Please refer to the guide below that can help you with adding the form to a Wix website.

    https://www.jotform.com/help/70-Adding-a-Form-to-Your-Wix-Site

    Please get back to us if the issue still persists. We will be happy to assist you further.