Custom domain

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    Asked on August 15, 2017 at 04:21 AM

    Thanks for help! But I still face an issue.
    I have already added my DNS (CName) records. But still can't edit the url in publish section. Can you please help.

    And can you please reply to
    Thanks and Best regards.

  • Profile Image
    Answered on August 15, 2017 at 04:29 AM


    Please note that that custom URL feature is NOT associated with the custom domain. 

    Here's the guide about the custom domain: This is actually not a feature on JotForm, but rather a workaround using your own web hosting service. 

    The on in your screenshot is the custom URL feature of JotForm, here's a guide on that one: The custom URL feature of JotForm will only allow you to change the suffix of the link, you cannot change the whole form URL and the domain. 


    If you have a website, I suggest you just create a web page, then embed your form there, with that you have full control on your website link. Here's how you can embed your form on a web page:

    Also, please do avoid creating multiple threads for the same question, it is best to reply on the same thread to have a better discussion and for us to assist you better. 

    Thank you.