Custom domain

  • Profile Image
    betcart
    Asked on August 15, 2017 at 04:21 AM

    Hello!
    Thanks for help! But I still face an issue.
    I have already added my DNS (CName) records. But still can't edit the url in publish section. Can you please help.

    And can you please reply to contact@ghomar.com
    Thanks and Best regards.

  • Profile Image
    Charlie
    Answered on August 15, 2017 at 04:29 AM

    Hi,

    Please note that that custom URL feature is NOT associated with the custom domain. 

    Here's the guide about the custom domain: https://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform. This is actually not a feature on JotForm, but rather a workaround using your own web hosting service. 

    The on in your screenshot is the custom URL feature of JotForm, here's a guide on that one: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form. The custom URL feature of JotForm will only allow you to change the suffix of the link, you cannot change the whole form URL and the domain. 

     

    If you have a website, I suggest you just create a web page, then embed your form there, with that you have full control on your website link. Here's how you can embed your form on a web page: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

    Also, please do avoid creating multiple threads for the same question, it is best to reply on the same thread to have a better discussion and for us to assist you better. 

    Thank you.