Please help as our form submissions are stuck at the ''please wait'' step

  • nchia2016
    Asked on August 16, 2017 at 10:29 AM

    It needs to working today!! We have people that are using it.

  • nchia2016
    Replied on August 16, 2017 at 10:36 AM

    Please help as our form submissions are stuck at the please wait step Image 1 Screenshot 20

  • AIDAN
    Replied on August 16, 2017 at 11:39 AM

    Upon inspection of the page URL you kindly provided, I would suggest re-embedding your form using the iFrame method. We have a guide on how to get your form's iFrame code here: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Please get back to us if the problem persists with the form embedded using the iFrame method mentioned above.

    Thank you in advance. We are awaiting your reply.