Not able to submit embedded form. Stuck to please wait submit button

  • Profile Image
    Asked on August 17, 2017 at 06:19 AM

    Good day,


    I have embedded an Iframe in a mobisite I just designed. I have injected an Iframe because my submission freezes or so it appears and does not redirect to my submission success page. Your tips indicated that my problem will go away but I am still sitting with the same problem. 


    Please assist

  • Profile Image
    Answered on August 17, 2017 at 07:57 AM

    I test submitted the published form on your website using mobile browser and it was successful.

    I was able to see the Thank You page after submission.


    I did noticed that the embedded form is using the JS script embed code and not the iframe code.


    I suggest you still re-embed the form on the website and use iframe embed code instead.

    User guide: Getting-the-Form-iFrame-Code

    Let us know if issue persist.