How do I get email notification when someone fill out a form without completing the payment process?

  • meiyinhung
    Asked on August 17, 2017 at 9:40 AM

    Hi, 

     

    How do I get email notification when someone fill out a form without completing the payment process?

     

    Thanks, 

     

    Mei Yin 

  • Jan
    Replied on August 17, 2017 at 11:03 AM

    If the user did not complete the payment, the submission will be tagged as "Incomplete Payment". If you want to receive an email when there's an incomplete payment, please check this guide: How-to-Setup-Incomplete-Payment-Notification-Email.

    You can use the Purchase Order tool if you don't want to use a payment integration in your products.

    Related guides:
    How-to-view-incomplete-payments
    Paypal-Incomplete-Payments-FAQ

    Hope that helps. Thank you.