- JotForm Supportashwin_dAnswered on August 21, 2017 at 04:55 AM
I am not sure if I have understood your question correctly. Do you mean to say that you are unable to login to your JotForm account?
I did check your account and did not find any issue with that. You should be able to sign in to your JotForm account. I am also unable to check the video you have shared. I would suggest you to please upload the video to youtube or any other website and then share the URL with us. Alternatively you can also share the screenshot of the issue and we will take a look. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
We will wait for your response.