- marieAsked on August 24, 2017 at 01:43 AM
After a form is submitted and goes to an email recipient, how can the recipient save/download it to a file/pdf/google doc?
- JotForm SupportJim_RAnswered on August 24, 2017 at 03:18 AM
Hey Marie, when someone receives an email (regardless if it's from JotForm or not), the recipient already has a copy of it that is saved on his/her email. IMHO, I don't think it's necessary to save an email when it's already saved on your email server indefinitely.
You mentioned you wanted to have an option to save/download it as a PDF file. If that's the main goal, then yes, that should be doable by toggling the PDF ATTACHMENT option to YES. This can be done on both NOTIFICATIONS and AUTORESPONDERS.
(2. You can send the submission as a PDF ATTACHMENT.)
This was discussed in great detail on the guide I'm linking below. So, when your users receive an email, it will have an attached PDF of that particular submission, which they can save locally if needed.
Complete guide: Setting-up-an-Autoresponder-Email