how can I speak to someone?

  • Profile Image
    Asked on August 24, 2017 at 09:46 AM

    I have done this support ticket thing several times and still cannot figure out how to set it up for someone to pay us via purchase order.  I need to speak with someone on the telephone so they can talk me through it.  One person says I need to upgrade accounts, the next say I do not.  They send me directions, but I think they are directions if I want to pay you by purchase order.  Please tell me how to actually speak to someone there.


  • Profile Image
    Answered on August 24, 2017 at 10:18 AM

    Unfortunately, we do not have a phone support. We attend to our customer's concern here on our support forum or via email at It seems you want to add a Purchase Order field on your form. You can find the field in the Form Elements > Payments section. To setup a Purchase Order field on your form, you can check this guide: Setting Up Your First Order Form


    If you are referring to a different concern, please provide us more details regarding your concern so we can further check.