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tonyforsellAsked on August 25, 2017 at 5:25 AM
When I answer a form and press the send button I get 3 emails at the same time regarding the same form. It gets pretty annoying. Is it something you guys can help me with to solve?
BR
Tony
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Chriistian Jotform SupportReplied on August 25, 2017 at 5:35 AM
Sorry for the inconvenience.
I cloned your form (https://form.jotformeu.com/70893099800363) to check it and I noticed that you have created three (3) Email Notifications. That is the reason why you are getting three emails at the same time when you submit your form.
Please deleted the other two Email Notifications to solve the issue.
Related Guide: Setting up Email Notifications.
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tonyforsellReplied on August 25, 2017 at 6:43 AMThank you so very much for a quick answer and a correct solution of the problem as well!
Golden star for you:)
BR
Tony Forsell
___________________________
Glada Hus AB
08 128 54 000
tony.forsell@gladahus.se
gladahus.se
25 aug. 2017 kl. 11:35 skrev JotForm >:
A new response has been received:
[JOTFORM]
Answered by Chriistian
Sorry for the inconvenience.
I cloned your form (https://form.jotformeu.com/70893099800363) to check it and I noticed that you have created three (3) Email Notifications. That is the reason why you are getting three emails at the same time when you submit your form.
[https://www.jotform.com/uploads/forum/Chriistian/15036536112017-08-25_1729.png]
Please deleted the other two Email Notifications to solve the issue.
Related Guide: Setting up Email Notifications.
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