I get an error that says there is no SSL configured for the domain when trying to submit the form

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    waa
    Asked on August 25, 2017 at 08:02 AM

    Hello!

    Just embed a jotform form in my website, and, after trying submit the form, the "SSL Error There is no SSL certificate configured for this domain." appears.

     

    Search on google, read your forums about this topic, however can not understand where's the error and how to fix it!

     

    PLEASE PLEASE give me a hint!

     

    Website: http://www.andrea-martins.pt/   > please scroll down until "Subscribe our Newsletter" appears (that's the form) 

     

    Thank you in advance

    Best Regards,

  • Profile Image
    Welvin
    Answered on August 25, 2017 at 10:19 AM

    I think this is because the form is embedded using the source codes and it creates a conflict to your existing website scripts. Here are errors in the console that shows a possible conflict:

    I noticed another error in the console of the thank you page, I cannot replicate the problem. I was able to submit the form without getting an error.

     

    I would suggest re-embedding the form using our default embed or the iframe to see if that will fix it. If not, please update us here.

    Heres how to get the iframe codes of your form: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code