Can a jotform be seen and filled in on mobile phones

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    Vicky 
    Asked on August 28, 2017 at 02:24 PM

    I have uploaded a jotform order form on to my website and although I can see my website on my mobile as it is mobile friendly I am unable to view the form on my phone the page is just blank.

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    david
    Answered on August 28, 2017 at 03:03 PM

    I checked the code for the page you referenced and did not see a JotForm form embedded.  In any case, try switching your embed code to your forms iFrame code:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If that still does not work, let us know the specific page your form is embedded to and we will be happy to have a look.

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    Vicky 
    Answered on August 30, 2017 at 02:43 PM
    Hi David, thanks for your reply, I tried embedding the iframe code as you suggested and although I can see the form on my website if its viewed from my desktop I cannot see it on my mobile I have also asked some others and they say the same, the page is just blank. The page the order form is embedded on is hidden from view and can be accessed by clicking the button on the home page “Portrait Order Form” here is a direct link below.
    Many thanks for your help, Vicky
    http://www.victorialpainter.co.uk/order-form.html
    Sent from Mail for Windows 10
    ...
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    david
    Answered on August 30, 2017 at 02:47 PM

    I checked your page and it seems you are still using the default script embed code:

    Change this portion of the code our for your forms iFrame code:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know if the form still does not show on mobile after that change and we can take a look at the iframe embedded form to see what that is not showing.