Correct form title not appearing Facebook when form is shared or published

  • Galaxy111
    Asked on August 31, 2017 at 3:03 AM

    Hi,

     I have made an opt in form , And I have changed the title as well . however when I publish the form on Facebook - On the bottom of the form it shows "Opt In Form" , how can I change this ??

    Jotform Thread 1236782 Screenshot
  • Mike_G JotForm Support
    Replied on August 31, 2017 at 3:27 AM

    I see that you have already updated the form's Page Title — How-to-Change-the-Page-Title-of-the-Form and Form Title — How-to-Change-the-Title-or-Name-of-your-Form

    It is possible that you have posted the form on Facebook. The issue is that Facebook is scraping the old meta description. I was able to replicate the issue when I tried sharing your link on my Facebook account.

    Correct form title not appearing Facebook when form is shared or published Image 1 Screenshot 30

    This can be fixed by using the this Facebook Debugger tool — https://developers.facebook.com/tools/debug/sharing/

    You may need to login to your Facebook account before you can use the tool.

    I have used the tool for your form and it should now show the correct form title when you publish it on Facebook.

    Correct form title not appearing Facebook when form is shared or published Image 2 Screenshot 41

    If you have other questions, please feel free to contact us again anytime.