Embedded form is cut off on Android phones if a form has a logo image

  • eduardoreis
    Asked on August 31, 2017 at 12:22 PM

    We created a form and we can see the form perfectly in iOS (iphones) but not in Android!   we can see part or a portion of the form but not the whole form.  See photo attached

    Jotform Thread 1237145 Screenshot
  • BJoanna
    Replied on August 31, 2017 at 12:53 PM

    I was able to replicate mentioned issue on my Samsung Galaxy S4. This issue is most likely related to the logo that you added to your form. I will report this issue to our developers and we will inform you via this thread once this issue is resolved. 

    For now, please add this CSS code to your form to see if that will resolve the issue:

    @media screen and (max-device-width:550px) {

      .form-all{

        padding-bottom:150px;

      }

    }

    How to Inject Custom CSS Codes

    If that does not resolve the issue you can remove the logo and add it again but use the Image field. 

    Embedded form is cut off on Android phones if a form has a logo image Image 1 Screenshot 30

    Embedded form is cut off on Android phones if a form has a logo image Image 2 Screenshot 41