Deleted Field Still Appearing in Live Form

  • loicsebe
    Asked on August 31, 2017 at 1:19 PM

    Hello,

    I have deleted a field from my form over 20 minutes ago and it still appears on the form. The field does not appear in editor mode but still in the live form.

    Field id="id_369"

    I have hidden the field with CSS for now but this field should not exist at all after deletion.

    I also cleared my browser's cache and cookies yet the field still appears - so it appears to be a problem with jotform and not just my local host.

    Please advise. 

     

    Jotform Thread 1237216 Screenshot
  • David JotForm Support Manager
    Replied on August 31, 2017 at 2:22 PM

    Please try clearing your form's cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

    I just checked your form, and a different message shows up when the wrong code is entered:

    Deleted Field Still Appearing in Live Form Image 1 Screenshot 20