Thank You Page is cutoff

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    Asked on September 01, 2017 at 12:06 PM
    2) The submission page field (for all versions of the submission page) is being truncated (see image). I use Adobe Muse, and I tried adjusting the master layout for the page the contact form is housed on, but that didn't help. I'm not finding any options to make the field it shows up in larger by default, and because the page is being generated, there's not a way for me to manually adjust it, at least not that I've found yet. 
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    Answered on September 01, 2017 at 12:16 PM

    I was able to replicate this issue.

    Please re-embed your form with the iFrame code to see if that will resolve the issue.

    Getting the Form iFrame Code

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    Answered on September 01, 2017 at 02:36 PM

    That you for your help. Previously, as you could probably tell, I was using the script under the third party integrations options. I swapped that for the iframe code, and it worked great, nothing was cut off. I preferred using the script version, because I find it hard to tweak the padding with the iframe, it always seems to generate a lot of extra space within the iframe but below the form itself, so it looks more awkward on the page, if you have any suggestions on how to tweak that better I’d greatly appreciate it, I’ll admit I haven’t searched the support site for that issue yet.


    Are you able to help me with my second issue? 


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    Answered on September 01, 2017 at 03:27 PM

    I have checked your form from your website and I am not seeing any large gap between the form and the footer.

    Perhaps you were able to fix the issue on your end.

    You can always adjust the height of the iframe so it will best fit your site.

    <iframe id="JotFormIFrame-72425635715155" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="" frameborder="0" style="width: 1px; min-width: 100%; height: 1470px; border: none;" scrolling="no"> </iframe>

    If, in any case, I have misunderstood your concern, please feel free to let us know.