Why images do not display once I download the pdf of the submission?

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    Asked on September 09, 2017 at 10:53 AM

    I have created a clone of an existing form as well as a test form, in both cases the images (including the logo at the top) do not show when the submission is downloaded as a pdf document!

    What am I doing wrong?


    Thank you


  • Profile Image
    Answered on September 09, 2017 at 03:36 PM

    On the Submissions page, you need to enable the "Show Headers and Texts" to fix the issue. Please check this guide: How-to-Show-Headers-and-Text-in-the-PDF.

    Hope that helps. Thank you.