I lost my customers addresses after modifying my form and I need to retrieve those

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    Asked on September 09, 2017 at 02:33 PM

    I modified one of my forms and, as a result, lost the customers addresses that were originally gathered on the form. Is there a way to retrieve those addresses?

    Thank you,

    Richard Lambert

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    Answered on September 09, 2017 at 06:11 PM

    Please note that deleting a field will also delete its data. If you like to change the field, better make it as not required then hide in the form. Or, keep a backup first by downloading the submissions.

    To retrieve, please try reverting your form to an earlier version through the revision history.


    Let us know if the revision won't do it so we can look for other option.