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santabarbaratamalesAsked on September 9, 2017 at 2:33 PM
I modified one of my forms and, as a result, lost the customers addresses that were originally gathered on the form. Is there a way to retrieve those addresses?
Thank you,
Richard Lambert
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Welvin Support Team LeadReplied on September 9, 2017 at 6:11 PM
Please note that deleting a field will also delete its data. If you like to change the field, better make it as not required then hide in the form. Or, keep a backup first by downloading the submissions.
To retrieve, please try reverting your form to an earlier version through the revision history.
https://www.jotform.com/help/294-How-to-View-Form-Revision-History
Let us know if the revision won't do it so we can look for other option.