Changes made to form are not showing on preview.

  • impact100baldwincounty
    Asked on September 11, 2017 at 12:33 PM

    I think I need you to clear our cache again... I have made a small change in the heading of a form but it does not show when I view the form. I have cleared my cache and tried using a private browser window. It should read "November 1 - Daphne Civic Center. Registration at 4:30 pm. Presentations begin at 5:00 pm. NO CHARGE"

    Thank you.

    Susie 

     

  • Kevin Support Team Lead
    Replied on September 11, 2017 at 12:53 PM

    When I first checked your form, I was able to see what you're reporting. However, I simply edited your form and previewed it, noticed the change was reflected on preview now. 

    I would recommend you to try editing your form using a different browser, if you're still experiencing the issue, please try clearing your forms cache by following this guide: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

    I hope this helps.