How can I upload photos that have been attached to a form

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    Asked on September 11, 2017 at 10:02 PM

    I clearly am not doing or did not do something correct when I created this form.  I cannot open photos that have been attached to our report form.  Here is the link to the form:


    Here are some of the uploaded photo links.



    Thanks for any help or advice you can usual.



  • Profile Image
    Answered on September 11, 2017 at 11:29 PM

    Apologies for the inconveniences this may have caused to you. 

    Please note that the files uploaded through the computer option are stored up to 30 days on KloudLess, this information is placed on the widget's description: 

    Note: Files that are uploaded using the "Computer" option will be kept for 30 days, unless a Kloudless App ID configured for the widget

    I would instead recommend you to use the JotForm file upload field to store the files on your JotForm account. 

  • Profile Image
    Answered on September 12, 2017 at 08:43 PM
    Thanks. How do I do that.
    Lynette Robinson
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    Answered on September 13, 2017 at 12:41 AM

    Hello Lynette,

    You can replace your file upload field in the form, with a regular one.

    However, before you do the actual replacement, please take note that this field and your existing upload field are different entities, meaning by replacing the field, you will lose the associated and existing fields in your Kloudless upload field. So please make sure to get your files first before doing an actual replacement.

    Here is a guide that leads to the direction to where you can get the field and place in your form:

    If you have additional questions, please let us know.