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JanelaAsked on September 13, 2017 at 9:08 AM
My jotform registration is not being forwarded to my email greygreen@comcast.net
People are registering for my classes and I do not know about it!!!
Please fix and let me know it has been fixed!
Thank you -
Jane Alpern
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Kevin Support Team LeadReplied on September 13, 2017 at 11:35 AM
I have just checked your email recipient addresses and noticed that there was a bounced/blocked email; however, the email address is not currently in our bounce list which means that you should be receiving emails now.
I would recommend you to check your email history in order to make sure that emails are indeed sending: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History
You could also check this guide in order to know why emails may not be sending: https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications
I hope this helps.