I don't seem to be getting emails anymore when somebody submits a form

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    printquick
    Asked on September 13, 2017 at 03:02 PM

    Just got a call today from somebody who said they submitted a form 2 days ago. I never got the "Notification" email. I checked the JotForm program and saw the submission there. Please advise if I need to do something different. 

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    david
    Answered on September 13, 2017 at 05:50 PM

    I checked your account email history and did not see any issues with sending from our end. 

    https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    Check your spam/junkmail folder to see if the emails were filtered there.