I don't seem to be getting emails anymore when somebody submits a form

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    Asked on September 13, 2017 at 03:02 PM

    Just got a call today from somebody who said they submitted a form 2 days ago. I never got the "Notification" email. I checked the JotForm program and saw the submission there. Please advise if I need to do something different. 

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    Answered on September 13, 2017 at 05:50 PM

    I checked your account email history and did not see any issues with sending from our end. 


    Check your spam/junkmail folder to see if the emails were filtered there.