- JotForm SupportJim_RAnswered on September 14, 2017 at 04:22 PM
Below are the limits we impose on file uploads:
JotForm upload max size = 1GB or less per file (use 1048576 value in KB to set the 1GB limit)
JotForm maximum number of files = Recommended value is up to 25 files per submission
NOTE: The multiple file upload does not support larger files (more than 100MB) yet. It would sometimes fail due to the resources it would take for the file to be uploaded. The single file upload on the other hand supports larger files.
These were excerpts from the guide that I'm linking below.
Complete guide: Changing-the-File-Upload-Size-Limit
In case we misunderstood your question, just get back to us with a bit more infoso we can better assist you.