I want to downgrade my account from Bronze to FREE

  • americasmajesticmiss
    Asked on September 18, 2017 at 10:16 AM

    How do I go about doing this? Please let me know. 

    Thanks,

    Cindy

  • Ashwin JotForm Support
    Replied on September 18, 2017 at 11:24 AM

    You seems to have upgraded your account to bronze yearly subscription which was paid through PayPal account and it needs to be cancelled from your own PayPal account.

    You may like to take a look at the following guide on how to cancel PayPal subscription:  https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription 

    Your PayPal subscription id:  S-9CK08469ME4169613

     

  • americasmajesticmiss
    Replied on September 18, 2017 at 2:43 PM
    Hi I do not have any paypal payments going to you and I have not had any. I
    have previously paid Brian Stamper for my jot forms fees. I need to totally
    separate the America's Majestic Miss account from his account and use my
    free account. Can you help me with this?
    Cindy Bradford
    ...
  • americasmajesticmiss
    Replied on September 18, 2017 at 2:43 PM
    My Phone number is 770-364-6641 if you have any questions.
    Cindy
    ...
  • Ashwin JotForm Support
    Replied on September 18, 2017 at 3:01 PM

    It seems your account username was changed to "americasmajesticmiss" from "SpiritofGeorgia" which was paid through Paypal account. 

    Please note that your account is now downgraded to free plan. 

  • americasmajesticmiss
    Replied on September 18, 2017 at 3:43 PM
    Thank you!
    Cindy
    ...
  • americasmajesticmiss
    Replied on August 28, 2018 at 5:43 PM
    Hi the account information from the Spr Saint Law account was transferred
    to the America's Majestic Miss account. This account is on the silver plan.
    When I click on register now on my website it does not take me to the
    correct form. Please send me the correct link number so we can get this
    fixed asap. Thanks, Cindy 770-364-6641.

    --
    *Dr. Cindy Bradford*
    *Executive National Director*
    *America's Majestic Miss National Scholarship Pageants*
    *http://www.americasmajesticmiss.com *
    ...