Links in embedded forms dont work (wordpress.com)

  • Profile Image
    ahdach
    Asked on September 19, 2017 at 07:46 AM

    Hi,


    I tried to use the terms & conditions widget. But the terms link, although it appears in the embedded form, it does not open up the page referred to.

    I've read here that smth had to be done on your end.

    https://en.forums.wordpress.com/topic/problems-embedding-a-jotform-only-shows-the-link-1?replies=7


    What could I/you do?


    Thanks

  • Profile Image
    Chriistian
    Answered on September 19, 2017 at 10:25 AM

    I checked the site you provided and I was able to replicate the issue you are reporting. When I click on the Terms & Conditions and Privacy Policy link nothing happens.

    Can you try to re-embed your form using the iFrame embed code and see if this will fix the issue? To get the iFrame embed code, just follow the instructions provided in this guide: Getting the Form iFrame Code.

  • Profile Image
    ahdach
    Answered on September 19, 2017 at 11:06 AM

    Nope, it does not work with Iframe.


    1. I paste the embed code.


    2. I check the visual


    3. I re-check the HTML tab. The script is gone...

    4. But, most importantly, when looking at the published page. This is what is deployed.

  • Profile Image
    Chriistian
    Answered on September 19, 2017 at 11:27 AM

    Can you try to use this iFrame code only on your form and see if this will help? 

    <iframe id="JotFormIFrame-72612941284356" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotformeu.com/72612941284356" frameborder="0" style="width: 1px; min-width: 100%; height:539px; border:none;" scrolling="no"> </iframe>

  • Profile Image
    ahdach
    Answered on September 19, 2017 at 11:35 AM

    It does not work.

    When I try to paste your code, the wordpress.com editor updates to the form link.



  • Profile Image
    EltonCris
    Answered on September 19, 2017 at 11:54 AM

    Scripts and iframes will not work on wordpress.com so that's not going to work. Sorry for this mistake.

    Please re-embed the form again using the Wordpress.com code provided in the publish window.

    And for the terms widget, you can replace it with a regular checkbox field as a workaround and see if this helps. To do that, add a multiple choice field to your form then add the following text options wrap with a hyperlink code.

    Example: 

    I agree to the <a target="_blank" href="http://helenogrady.lu/terms-and-conditions" rel="nofollow noopener" id="_terms" rel="nofollow">Terms and Conditions</a>
    I agree to the <a target="_blank" href="http://www.helenogrady.lu/privacy-policy" rel="nofollow noopener" id="_terms" rel="nofollow">Privacy Policy</a>

    Result:

    Hope this helps!

  • Profile Image
    ahdach
    Answered on September 20, 2017 at 03:49 AM

    Thanks. I'm almost there...

    How can I get rid of the white space? Its where the Question Text placeholder.

  • Profile Image
    Jim_R
    Answered on September 20, 2017 at 04:26 AM

    Hey @ahdach - Glad we're making progress. To stay on topic, I moved your last post to a separate thread https://www.jotform.com/answers/1252532 

    We'll reply to you there shortly.