Bounce List

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    commercialkings
    Asked on September 22, 2017 at 03:54 PM

    Please removed all emails with domain @commercialkings.com from bounce list.


    Thanks

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    david
    Answered on September 22, 2017 at 05:14 PM

    We are not currently able to remove all emails on a domain from the bounce list.  Our tool only removes them one by one when a specific address is entered.  You can check and remove addresses from the list from your end as well:

    https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

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    commercialkings
    Answered on September 22, 2017 at 06:43 PM
    Djservices@commercialkings.com
    ...
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    John_Benson
    Answered on September 22, 2017 at 08:43 PM

    I have removed the email address (Djservices@commercialkings.com) from our bounce list.

    If the issue persists, please contact your email provider and request them to add JotForm's IP addresses to their whitelist. You can find the IP addresses and domain names on this link: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses