Bounce List

  • commercialkings
    Asked on September 22, 2017 at 3:54 PM

    Please removed all emails with domain @commercialkings.com from bounce list.


    Thanks

  • David JotForm Support
    Replied on September 22, 2017 at 5:14 PM

    We are not currently able to remove all emails on a domain from the bounce list.  Our tool only removes them one by one when a specific address is entered.  You can check and remove addresses from the list from your end as well:

    https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

  • commercialkings
    Replied on September 22, 2017 at 6:43 PM
    Djservices@commercialkings.com
    ...
  • John_Benson
    Replied on September 22, 2017 at 8:43 PM

    I have removed the email address (Djservices@commercialkings.com) from our bounce list.

    Bounce List Image 1 Screenshot 20

    If the issue persists, please contact your email provider and request them to add JotForm's IP addresses to their whitelist. You can find the IP addresses and domain names on this link: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses